Customers visiting a physical convenience store or supermarket expect that same level of customer service they do when using an online store. They want their experience to be relevant, timely and stress-free. Therefore it is imperative that store owners maximises customer engagement and satisfaction during their visit to survive.
“At the checkout” is a face-to-face interaction which cannot be replicated online and is a key engagement point where a positive experience for the customer should be delivered.
Maximise this face-to-face interaction by providing fast, dependable technology which is positioned to draw the customers vision to your staff whilst being ergonomically positioned for the operator.
